Warranty and Return / Refund Policy
Thank You for shopping at Socialite Lighting! If you are not entirely satisfied with your purchase we're here to help and make sure you are 100% happy with your purchase!
This Limited One Year Warranty applies to Socialite Lighting kits and accessories, purchased from Socialite Lighting.
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Socialite will repair or replace, at no charge to you, entire kit or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Socialite Lighting will elect send you either send you a new replacement part to replace the broken or damaged part on your kit, or entire lighting kit at our discretion.
How long does the coverage last?
The Warranty Period for Socialite Lighting kits and accessories purchased from Socialite Lighting is 365 days (One Year) from the date of purchase.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return your item must be in the same condition that you received it, and item must be in the original packaging, if not, it may be subject to a 15% restocking fee (example: abused or missing parts). Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Once your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the refund within 7-10 days, depending on your card issuer's or banks policies.
Register Limited Lifetime Warranty
You must register your your warranty ID within 30 days of receiving it for it to be valid. To see how the program works, please follow this link: https://socialite-lighting.com/warranty
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us or replace parts under your warranty, contact us at firstname.lastname@example.org