Q: How Long Does Shipping Take and from Where Does It Ship?
A: Shipping takes 2-7 days to arrive at your door depending on your location within the US. Our items ship ground shipping from our Las Vegas or Phoenix warehouses. During peak seasons, occasionally we are sold out of certain items that are listed on our website as "back-ordered" and will arrive at your door in 2 weeks.
Q: How Much Does Shipping Cost?
A: Shipping within the US is free at this time
Q: How do I Track My Package?
A: You will receive an email with all your tracking details after purchase, please check your Promo tab or Spam folder if you did not receive an email, if still cannot find please reach out to us and we can provide it right away here: Contact Us.
Q: Do you Ship Internationally?
Sorry not at this time, but stay tuned!
Q: What is Your Warranty?
A: All Socialite products come with a 1 Year Limited Warranty, if you ever have a problem we will take care of it right away just Contact us.
Q: What is Your Return / Refund Policy?
A: All our products have a Love it or Your Money Back 60-day Return Policy, if ever an issue just let us know and we will gladly take care of it.
Q: I Lost Part(s) to My Kit, Where Can I Purchase Just the Individual Part(s)?
A: Life happens, we know. That's why virtually every part of your kit can be purchased no matter if you lose it, or your pet chews it up in our Parts and Accessories category.
Q: Which Lighting is The Best For Me?
A: Great Question! It does depend on the space you have to use it, and the application. For most cases, ourUltra Elite 18" kit is our best seller and ideal for most applications, however, if you are creating a YouTube studio set-up it is recommended to combine the 18" kit with a pair of soft box lights or panel lightsto lighten your background.
Q: Which Smartphones do your Products work with?
A: Socialite products work with all smartphones, GoPro's and digital DSRL cameras including iPhone, Android, and Google Pixel..
Q: Are Socialite Products Sold in Stores? Do you have a retail storefront?
A: Socialite products are sold exclusively on our website and Amazon at this time.
Q: Do You Sell Wholesale?
A: Sorry, not at this time
Q: Love Your Brand! Does Socialite do Collaborations or Have an Affiliate Program?